The exit survey is a conversation that takes place when the employee is leaving the company.
It is considered very important, as the professional is invited to give feedback about the general experience of his/her time in the company. It brings out valuable information about both the culture and the processes, contributing for the better understanding of the working environment.
The main objective is not to point out neither problems nor responsibilities, but to get elements that shall improve and develop the organization, with a clearer understanding of both the professional’s perception of the company and its image in the market.
With the information gathered in the surveys, the company may attack the critical points that had been overseen up until then and invest its resources in a precisely manner, thus becoming more competitive and reducing turnover.